Suzuki Bandits Australia
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Suzuki Bandits Australia

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Good Customer Relations

Suzuki Bandits Australia :: GENERAL DISCUSSION :: General

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Good Customer Relations Empty Good Customer Relations

Post  Baz Fri 20 Aug 2010, 5:15 pm

I bought a Scorpio alarm about a month ago from Kenma Online, last week I either dropped the remote or it got squeezed in a car door resulting in a cracked LCD screen and showing no readable information. SO I emailed Colin at Kenma asking how much to buy a new remote .. he replied with $119 but also asked for more information on what was wrong with it, I explained the screen was cracked, he replied he would send me a new remote gratis and put it down to customer relations .. what a top guy .. so Kenma gets my vote for being the best motorcycle accessories store.
If you have a good ending tale about a store/service from a company .. post it up here. Very Happy


Last edited by Baz on Fri 20 Aug 2010, 5:16 pm; edited 1 time in total (Reason for editing : flamin' fickle emoticons)
Baz
Baz

Posts : 1224
Join date : 2009-09-29
Age : 68

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