Dont order a Sergeant Seat through AMC in Australia

Having bought a Sergeant Seat for my DR 650 a few years ago, and knowing they are a great product, I wanted something similar for my Bandit.

I ordered a Sargent seat for my 2012 Bandit 1250S from AMC on 3 December 2012. Its now 12 January 2013 and if I hadn't rang them 3 times Id have no idea where the order is at EVEN THOUGH THEY TOOK HALF THE MONEY AS A DEPOSIT. They told me 3 -4 weeks and when i queried them in December they said early January 2013 latest. I rang them 2 days ago and they said 14 days from the states plus 3 - 4 days from them in Queensland. They even had the hide to blame Sergeant because they "shut down over Christmas you know".

That's at least 2 months to get a seat here. From an order placed on a web site which seems to suggest that they have them in stock.

Australia is the only country in the world Sergeant wont ship to direct because they have some deal with these people at AMC who have no idea what they are doing.

I wil NEVER do business with them again, I do not care if they are supposedly the only distributor in AUS. I am next writing to Sargent directly to tell them how pathetic AMC's service is. Im going to go with these solo dudes in the States direct. $100 cheaper and its here within 10 days. Wow.

Australian motorcycle distributors wonder why people go O/S. Look no further than this example.

At the same time I ordered my seat I placed an order for a new screen from Dale Walker at Holeshot. It was here in 6 days (not 6 business days, 6 DAYS). From the United States. Prompt, professional, helpful.

If I was this bad at my job I would've been sacked years ago.

ChrisMac

Yeah, some on here have had good service from them.
But there is a few of us on here that have had the same loooooooonnnnnnnnng wait.

Similar experience here......

I am one of those who have had nothing but great service from them, however I have also read a lot of threads about slow delivery with Sergeant seats, both here and other sites, the common issue is Sergeants, me thinks that may be were the problem lies.