Australian Motorcycle Components SUCK

First topic message reminder :

Okay, so I thought, surely it cannot happen to me again........ well I was wrong. About a year ago I ordered a Sargent seat for my VStrom from AMC. Took ages to get, I forget how long, but think it was about 2 months after their website initially said they had them in stock.

Ordered another one for my GSX1250FA on 28 May 2012. This time the website had some comment about delivery that I did not understand, so asked them how long it would be, came back with 3-4 weeks. It has now been 8 weeks and nothing, nothing, no seat, no email, no nothing. I have been traveling for work, so was hoping it would get here before I do, but no. To make things worse I followed up a couple of days ago asking for an update, not a peep so far.

What the hell is wrong with these people

I wil NEVER do business with them again, I do not care if they are supposedly the only distributor in AUS. I am next writing to Sargent directly to tell them how pathetic AMC's service is.

Write back don't bother. That is absolute crap service

NZspokes wrote:Just got this back from them, I would very much recommend not using them. Keep in mind I placed the order 2 Saturdays ago.....

HI we are sending this parcel tomorrow.  We had technical problem for two days, Sorry for delay.  Hopefully parcel will reach in two weeks.

Thanks

Regards

I'd be wanting tracking information

madmax wrote:

NZspokes wrote:Just got this back from them, I would very much recommend not using them. Keep in mind I placed the order 2 Saturdays ago.....

HI we are sending this parcel tomorrow.  We had technical problem for two days, Sorry for delay.  Hopefully parcel will reach in two weeks.

Thanks

Regards

I'd be wanting tracking information

Ive just asked that. If I get nothing back my next e-mail will be getting real heavy.

So I got 3 emails from them today saying they sent it yesterday. Along with an invalid track number.